Privacy Policy
This Privacy Policy explains how Scale Theory ("Scale Theory," "we," "us," or "our") collects, uses, and shares information when you visit scaletheory.com (the "Site") or interact with us.
If anything here is unclear, write to us at ops@scaletheory.ai.
Who we are
Scale Theory is an organic growth company that helps B2B SaaS, tech, data, and AI companies build visibility across Google and AI search. The Site and our services are operated by Scale Theory Marketing Private Limited, registered at 70, Mananthavady, Wayanad, Kerala 670645, India.
For any privacy-related question, contact us at ops@scaletheory.ai.
Information we collect
Information you provide. When you fill out a form, request a proposal, subscribe to our newsletter, or email us, we collect details such as your name, work email, company, role, and anything else you choose to share in your message.
Information collected automatically. When you visit the Site, we receive standard log data: IP address, browser type, device, pages visited, referring URL, and timestamps. This helps us understand how the Site is used and keep it secure.
Cookies and similar technologies. We use cookies and similar tools, including Google Analytics, to measure traffic and improve the Site. You can manage cookies through your browser settings.
How we use information
We use the information to:
- Respond to your enquiry, proposal request, or message
- Send marketing emails, only if you have opted in, with the option to unsubscribe at any time
- Operate, secure, and improve the Site
- Meet legal and regulatory obligations
We do not sell your personal information.
Who we share information with
We share information only with:
- Service providers that help us run the business, such as email, analytics, CRM, and hosting providers
- Authorities, when required by applicable law
- A successor entity in case of a merger, acquisition, or sale of assets
Service providers process your information on our behalf under appropriate confidentiality and data protection terms.
Data retention
We keep information only for as long as needed for the purpose it was collected, or as required by law. Enquiry and prospect data is typically retained for 12 months from the last interaction unless you ask us to delete it sooner.
Your rights
Depending on where you are based, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to or restrict certain processing
- Request a portable copy of your data
- Lodge a complaint with your local data protection authority
To make a request, email ops@scaletheory.ai. We will respond within the timeframe required by applicable law.
Security
We use reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No system is fully secure, but we treat your information with care.
International transfers
Scale Theory operates from India. If you access the Site from another region, your information may be processed in India under appropriate safeguards.
Children
Our services are for businesses. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will remove it.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
Contact
For any questions about this Privacy Policy, write to:
Scale Theory Marketing Private Limited 70, Pathirichal, Mananthavady, Wayanad, Kerala 670645, India ops@scaletheory.ai